Blogs

PointClickCare and Family Communications in LTC: What We Can Learn

A critical review of PointClickCare’s Connected Care family portal for long-term care. Discover why adoption rates are low and what this means for family communication.

How the 21st Century Cures Act Impacts Long-Term Care: Why Family Portals Are Now Essential

Long-term care providers must now comply with the 21st Century Cures Act, which requires real-time access to health records for families.

From Paper Trails to Portals: Streamlining Consent Management in LTC

Learn how long-term care homes can transform their consent management process from manual chaos to digital efficiency.

Family Communication Strategies Across Senior Care Settings: Your Guide to Building Stronger Connections

Explore family communication strategies tailored to each senior care setting to build trust, reduce staff burden, and improve care outcomes.

Comparing Patient Portals vs. Family Portals for Long-Term Care

There are patient portals and family portals. Depending on the needs of your community, they may serve your community differently.

Choosing the Right Family Engagement Platform for Senior Living: A Complete Guide

There are several family engagement platforms available for skilled nursing and LTC providers, but how do you choose? This guide will help!

EMR vs EHR: A Guide to Understanding Electronic Records in Senior Living

EMRs and EHRs are not the same; this guide will outline the key details LTC providers need to know.

Public Guardians and Trustees: The Unseen Decision-Makers in Long-Term Care

Explore the role of PGTs in Ontario long-term care, their legal duties, communication challenges, and how LTC homes can better manage engagement.

Why a Communication Platform is a Must-Have for Compliance in Long-Term Care

Family communication platforms help long-term care homes stay compliant with Ontario regulations and inspection standards while improving staff efficiency and family satisfaction.

Customizing Your Portal for Real Impact: Meeting the Unique Needs of Long-Term Care

A customized family portal can significantly improve trust, compliance, and staff efficiency in long-term care. Learn how to tailor yours for maximum impact.

From Reactive to Proactive: Keeping Families in the Loop in Long-Term Care

Learn how LTC homes can move from reactive updates to a culture of transparency and connection.

Consent Season is Coming. Are You Ready?

With flu and vaccine clinics on the horizon, long-term care teams face consent season. Learn how to streamline IPAC workflows, reduce paperwork, and stay compliant before the crunch begins.

Why Phone Calls Are Hurting Efficiency in Long-Term Care

Discover why phone calls are slowing down long-term care teams and how communities can boost efficiency with smarter communication tools.

How LTC Teams Can Reduce Complaints Before They Start

Discover proactive strategies long-term care teams can use to reduce family complaints and improve satisfaction by addressing communication gaps before they escalate.

Evolving Expectations: Meet the New LTC Family

Discover how evolving family expectations are reshaping long-term care communication. Learn how LTC homes can embrace digital tools to improve transparency and trust.

Why LTC Staff Spend 100 Hours a Month on Family Calls—and How to Fix It

Long-term care nurses spend over 100 hours a month on family communication. Discover why that's happening—and how homes can reclaim time without sacrificing transparency or trust.

Reducing Staff Burnout Through Smart Communication

Explore how LTC can reduce staff burnout using smart tools like Engage⁺ to automate updates, reduce calls, and let nurses focus on care, not admin.

Customizing Your Communication Platform for Optimal Family Engagement

Discover how customizable communication platforms like Evoke Health improve family engagement, streamline workflows, and support transparency in LTC.

From Chaos to Calm: How Streamlined Communication Improves Staff Morale

Learn how streamlined communication improves staff morale in long-term care. Fewer calls mean more time for care.

The Countdown Is Over: Navigating Compliance Under Ontario's Fixing Long-Term Care Act, 2021

Ontario's long-term care homes are now required to provide four hours of direct care per resident daily under the Fixing Long-Term Care Act, 2021. Discover how digital solutions like Engage⁺  support compliance and improve family engagement.

Three Top Technologies Tackling LTPAC Workforce Shortages in 2025

Address workforce shortages in LTPAC with technology. Explore medication management, family portals, & staff scheduling solutions for 2025 & beyond.

The Hidden Costs of Manual Communication in Long-Term Care

Discover the hidden costs of manual communication in long-term care—time wasted, errors, and staff burnout. Learn how Evoke Health can streamline processes and improve outcomes.

The Critical Need for Improved Family Communication in LTPAC

Improve family communication in LTPAC & enhance care. Learn why it's essential for compliance, person-centered care, & increased occupancy.

Why LTC Nurses Shouldn't Fear Sharing Health Information

LTC nurses fear sharing health information with PoAs and SDMs—but they shouldn't. Learn how transparency reduces workload, improves compliance, and builds trust.