This is why we do what we do...

The Long-Term Care organizations we work with are committed to enhancing the experience for residents and their families, and staff. We feel privileged to help them in fulfilling their commitment.

Customer and Family Testimonials

Staff
Laura Scott • Omni Quality Living
Director of Operations

Since the introduction of the portal, we’ve seen a reduction in complaints, which reflects the positive impact of increased communication and transparency. Families are actively engaged and well-informed, knowing their loved ones are in capable hands.

Shannon Durante • Shannondell
Assistant Director of Nursing

We could never keep up with questions from families without messaging. I have also found there to be a significant decrease in phone calls. Especially when there is simple question to ask, we can shoot back a quick reply.

Jacklin Lewis • HQMG
CIO

We love the Engage⁺ platform for its flexibility in giving us the ability to customize the platform to best suit our family's needs. With the Engage⁺ Patient Portal Experience, we are able to provide our families with key clinical information within an easy-to-use platform...

Katrina Mancenido • Meighen Manor
IPAC Lead

With Evoke Health, I no longer have to chase POAs for consent. The system sends notifications automatically, and families can respond at their convenience. It is a game-changer for our team.

Kelly Moore • Shannondell
Director of Nursing

Evoke Health has made scheduling so much easier. It's a simple tool that creates a big impact, saving time for everyone involved.

Vicki Williamson • Shannondell
Director of Therapy

The phone calls have decreased on therapy's end and there seems to be less confusion on who to speak to about medical things when we are talking with the families.

Residents' families
Sabrina
Family member

Wow! I like everything about this Engage⁺ service! This is so helpful, informative and really keeps me as a loved one up to date and my mind at ease regarding my husband's care. It's really an awesome service, technology can be so wonderful, and this was created perfectly. Thank you.

Sally
Family member

This patient portal is exceptional with all the information provided on my husband. With COVID and my own personal health issues, I do not travel or visit. Having access to most of his records brings me much peace of mind and I don't have to keep calling and insisting on information on Charlie’s care. Thank you!

James
Family member

I have to commend Shannondell for your excellent communication thus far. While in the hospital, our biggest frustration was the poor communication between the doctors, nursing staff, and the patient. We rarely knew what was going on. The Evoke portal is amazing and I appreciate having that direct access to the details of my mom’s care plan. Kudos to all.

Pearl
Family member

I like knowing what's going on and seeing if there's any progress in my dad's rehab.

Richard
Family member

I like the care plan and plan you have detailed. If you accomplish these goals she will be back to her old self. You have identified all of what she needs to be doing. Thank you!

Arlene
Family member

Engage+ is a valuable resource. This is an excellent system for families to follow up on loved ones.

Rebecca
Family member

Thank you. I appreciate having access to this helpful site.

Kathy
Family member

Appreciate the info upon arrival & admittance to the facility. Thanks.

Mary
Family member

Thank you. I am late to access the Engage+ service, but it is a phenomenal help.

Louis
Family member

It is great that I can see notes from the healthcare team regarding the exam and notes regarding my mother’s conversation with your staff. I did get the idea that there were no issues for me to worry about. Once again, thank you very, very much.

Joan
Family member

This is helpful, especially since with only one visitor per day I cannot be there daily. Due to CDC rules, it is very nice to get daily reports explaining how Patient is doing.

Sylvie
Family member

Engage+ is a fantastic help to Caregiver.

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