A complete family-relationship management platform

Evoke Health automates family communication and streamlines workflows, so your staff can focus on what matters most—providing exceptional care. Build transparency, save time, and improve resident outcomes with real-time updates and secure messaging.
Engage⁺ portal

Evoke Health product

Health Information

Proactively equip families with information and assure them that their loved ones are in good hands, while returning valuable time back to your staff.

  • Automate information sharing

    Automatically share up-to-date and accurate resident health information with families (or residents themselves). This will reduce the need for your staff to make frequent calls to families regarding significant resident changes and vice-versa.

  • Customize shared information

    Personalize the types of health information to share based on your facility's unique needs and workflow.

  • Automated notification

    Notify families automatically of any changes in the resident's health status, providing a personalized and timely communication experience.

  • Regulatory compliance

    Comply with CMS regulations, Cures Act (US) and Long-Term Care Act (Canada) that mandates communication and information sharing with resident and/or their representatives.

Health Information

Mass Broadcast

Share information with residents and their families to keep everyone up to date on important facility communications and ensure regulatory compliance.

  • Text and/or email mass messages

    Reach your entire resident contact list or a targeted contact cohort with a click of a button for non-personal health related communications such as pandemic updates, policies, surveys, etc.

  • Multi-communities broadcast

    Send mass broadcast to multiple communities at once.

  • Maintain compliance

    Log all communication directly in resident charts to ensure compliance with the applicable regulatory standards.

Mass Broadcast

Secure Messaging

Save time for your staff by centralizing and streamlining communication with families with our secure HIPAA compliant messaging module.

  • Configure message type

    Decide whether to send one-way communication or bi-directional communication (between families and care team).

  • Automated contact list update

    Automatically syncs resident contacts from the EHR eliminating the need for the staff to maintain a mailing list.

  • Gain visibility on the status of time-sensitive communications

    Immediately communicate and notify families of resident and/or facility related update.

Secure Messaging

Invoicing

Simplify billing processes and save time with a user-friendly invoicing module designed for care facilities.

  • Send Invoices Electronically

    With just a few clicks, you can have financial statements/invoices automatically delivered to the PoA Financial contact’s inbox, reducing manual effort and errors​​.

  • Real-Time Access for Families

    Provide families with secure, on-demand access to invoices, improving transparency and satisfaction​​. 

  • Integrated Communication

    Notify families automatically about new invoices or pending payments, reducing follow-up calls for your staff​​.

Invoice

Consent Management

Obtain timely consent by digitizing and automating the consent process, making it easier to stay compliant and efficient.

  • Streamlined Consent Collection

    Easily collect, store, and track family consents for annual vaccines, clinics, and care plans with a centralized digital solution​​.

  • Seamless EHR Integration

    CAutomatically sync consent forms and records with your EHR to eliminate manual paperwork​​. Approvals, denials, and all notes are automatically documented.

  • Audit-Ready Documentation

    Maintain a full audit trail of all consents, ensuring compliance with regulations like the Cures Act and provincial mandates​​.

Consent Management

Appointments and Care Conferences

Simplify the way you manage care conferences and resident appointments, reducing administrative burden and improving family engagement.

  • Seamless Scheduling & RSVPs

    Transform the way you organize Care Conferences by setting up multi-team meetings, sending invitations, and allowing families to RSVP directly.

  • Automated Notifications & Confirmations

    Ensure families stay informed with automatic reminders for Care Conferences and customized appointment updates—minimizing manual follow-ups.

  • Flexible Appointment Management

    Enable staff to create and manage clinical appointment types while providing families with clear, timely communication about upcoming visitations and events.​.

Calendar Appointment Scheduling

Document Sharing

Allow secure sharing of sensitive documents between families and the care team that will help deliver resident-centered care.

  • Share community-related documents

    Display activity calendars, menus, policies, and more for families to stay current on your facility’s news.

  • Share resident preferences and choices

    CAllow families to share sensitive documents such as historical clinical documents, care preferences, and more.

Document Sharing
HIPAA PHIPA PIPEDA
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