Event Recap: Evoke Health on the Road with Engage⁺

May 05, 2025 | Varsha Chaugai

As the long-term care sector continued to grapple with staffing shortages, rising family expectations, and growing compliance demands this spring, one thing remained clear: communication had to evolve. Throughout the season, Evoke Health went on a national tour, contributing to key conversations and demonstrating how Engage⁺, its family and resident portal, is setting a new standard for communication in long-term and post-acute care.

From Toronto to Las Vegas, Engage⁺ was showcased as a purpose-built solution that empowered families, reduced staff workload, and supported regulatory compliance, without disrupting care workflows.

1. eShyft Conference | March 18 | Pittsburgh, PA

Session: Connecting Through Technology & Medicaid for Nursing Homes

This session examined how technology could reduce manual communication burdens while enhancing Medicaid operations. Engage⁺ was featured as a case study, showing how it reduced inbound family calls by over 50%, allowing nursing teams to refocus on care delivery.

2. AC Studio Innovation Showcase | March 26 | Waterloo, ON

Event: Ontario's 25 Fastest Growing Startups

Evoke Health was recognized as one of Ontario's leading health tech innovators. Engage⁺ stood out for its immediate operational ROI and seamless PointClickCare integration.

3. PointClickCare Summit | March 31–April 2 | Las Vegas, NV

Booth #27 | PCC Summit 2025

Evoke Health demonstrated how Engage⁺ eliminated redundant communication workflows through real-time syncing with PointClickCare. The platform simplified everything from digital invoicing to care plan access, supporting compliance with the 21st Century Cures Act.

4. Together We Care | April 7–9 | Toronto, ON

Booth #1324 + Speaker Session on April 8 at 3:00 PM

Session Title: Connecting Through Technology: Leveraging Family Portals to Enhance Efficiency and Engagement

Presented alongside Meighen Health Centre, the session explored how Engage⁺ helped reduce family complaints, streamline communication, and improve satisfaction, without increasing staff workload.

5. AdvantAge Ontario Convention | April 30–May 2 | Toronto, ON

Session: Connecting Through Technology—Leveraging Family Portals | May 2

Back by demand, Meighen Health Centre and Evoke Health wrapped up the event with a practical look at how family portals were addressing long-standing communication challenges, especially in growing organizations facing regulatory pressure.

Manual communication systems continued to cost LTC homes hundreds of staff hours per month. Engage⁺ replaced scattered calls, emails, and faxes with a centralized, compliant platform accessible to staff and families in real-time.

Homes using Engage⁺ this spring reported:

• 40% to 60% reduction in time spent on family communication
• 90% family engagement rate
• Improved staff morale and fewer complaints
• Full compliance with the 21st Century Cures Act and Canadian LTC regulations

Whether through in-person events or virtual demos, Engage⁺ continued to spark a shift from reactive to proactive communication in long-term care. As homes looked for ways to modernize without adding to staff burden, Engage+ provided a clear path forward.

To schedule a one-on-one demo or access case studies from Richmond Terrace, Meighen Manor, Shannondell and more, contact us at contact@evokehealth.ca.